common questions and answers
What does one size-The sizes?
One size means that our clothes are manufactured in a size that has a larger size range, for example a garment can fit the sizes 36-42.
One size So does not mean that the garment fits all sizes on the market. Certain one size-Sizes can also be larger or less than 36-42. This is stated in the product text.
What sizes do you have in your clothes?
Our clothes are mainly one size Which means that they are manufactured in a size that has a larger size range, for example a garment can fit the sizes 36-42.
Some models also fit up to 46-48.
Our jeans and some limited collections have sizes from XS-XL.
Sizes & dimensions are always printed on each product page.
What does the word "stonewashed" mean?
When we state that the garment is stonewashed, it means that we have washed it so it has got a "vintagellook" - a used, worn look.
In practical terms, we have colored the garment first. Then it partially decolored in another washing.
Does your clothes shrink?
Generally, the fabric in our clothes is washed at least twice. This means that it is finished if you follow the washing thread that is in the garment.
If you wash your garment too hot (mainly applies to viscose, Tencel, wool, knit) there is a risk that it will shrink, unfortunately it is not justified for complaints if you wash the garments outside the washing thread. It is also better to wash the garments at a cooler temperature, then they will keep the color longer.
Linen garments can advantageously be washed at 40-60 degrees. Same with cotton. Viscose max 40 degrees. Knit in 30 degrees in wool programs to keep the shape.
How do I find out the dimensions of your clothes?
You will find the dimensions on each product page.
What is your return policy?
We at Reunion have no free returns. If you want to return an item, pay the shipping in return yourself.
We are clear that we do not receive returns of sale goods and sales.
All returns must be approved by our customer service.
What are the opening hours at customer service?
The customer service by mail and chat is open between 10-16.30 on weekdays. Red days closed.
Do you have a physical store?
Yes we have our reunion farm in Hagestad out in Österlen.
You can read more and see opening hours at www.reuniongården.se
I want to become a member but it is not possible, what should I do?
Email us at kundtjanst@reunionhome.se and we will send a link to activate your membership account.
I want to choose color/size but it is not possible, what should I do?
Try to update the website or close down and open up again.
If you receive an error message with a link, click on the link and try again.